Return & Exchange Policy
3-Days Return & Exchange Policy
At The Raaz Closet, we value your satisfaction and strive to ensure a smooth shopping experience. If you’re not completely happy with your purchase, you may request a return or exchange within 3 days of receiving your order.
✅ Eligibility for Return or Exchange:
Requests must be made within 3 calendar days of delivery.
The item must be unused, unwashed, and in its original packaging with tags intact.
Only products that are damaged, defective, or wrongly delivered are eligible for return or exchange.
Unstitched products must not be cut or altered.
Color differences due to screen settings are not considered defects.
🔁 Exchange Conditions:
Exchange is subject to availability of stock.
In case of size issues, you may exchange the item once per order.
🚚 Return Process:
Email or WhatsApp us your order number and the reason for return info@theraazcloset.com
Share clear photos of the product (if damaged or incorrect).
Once approved, ship the product back to our address.
After inspection, your return/exchange will be processed within 3–5 business days.
💸 Refund Policy:
We offer store credit or exchange only. No cash refunds are provided.
Shipping charges are non-refundable.
📩 Need Help?
For any return or exchange request, please contact us at:
📧 Email: info@theraazcloset.com