Shipping & Delivery Policy

🚚 Shipping & Delivery Policy

At **The Raaz Closet**, we are committed to delivering your favorite styles quickly, safely, and at no extra cost.

📦 Shipping Charges
- FREE Shipping** on all orders across India.
- No hidden charges. What you see is what you pay.

Shipping to Jammu & Kashmir (J&K) – Policy & Charges

We deliver across India, including remote areas like Jammu & Kashmir (J&K), using trusted courier partners. However, due to the challenging terrain and limited courier coverage in these regions, additional shipping charges may apply.

J&K Shipping Charges

  • Standard Shipping: ₹99 – ₹149 (For orders below ₹999)

  • Prepaid Orders Above ₹999: Free shipping (select areas only)

  • Remote Area Surcharge: ₹60 – ₹150 extra may apply on certain PIN codes, especially in Ladakh, Kargil, Baramulla, Kupwara, and nearby zones.

  • COD (Cash on Delivery): May not be available due to fake orders.

 ⏱ Delivery Time
- Orders are dispatched within **1–2 working days**.
- Once shipped, delivery takes **3–7 business days**, depending on location:

Delivery Timeline

  • Jammu & Udhampur: 6–8 business days

  • Kashmir Valley & Ladakh (e.g. Kargil, Leh): 8–12 business days
    (Delays may occur due to weather or security checks)

🚚 Courier Services
We ship through trusted delivery partners

 🕒 Delivery Delays
In rare cases, delays may occur due to:
- Weather disruptions
- Festivals or high-volume periods
- Remote delivery areas

We will always notify you of any issues and offer full support.

🔍 Order Tracking
Once your order is shipped, you will receive a **tracking number** via WhatsApp or Email. You can track your order from the courier partner’s website.

💬 Need Help?
Have a question or delay?  
Reach us anytime on WhatsApp, Instagram, or at **info@theraazcloset.com**.

 

If there are unexpected courier charges or delivery restrictions, our team will contact you before shipping.